“Kim and Lisa bring a unique combination of skills and experience to major organizational transformation and strategy development tasks. With backgrounds in psychology, technology, management and leadership, they have the breadth of experience to break down complex development challenges into component parts, and run several different types of intervention in parallel.
They can (and have) designed new processes, and refined others; but their real focus is on developing problem-oriented or risk-based capacity, building the skillsets and managerial infrastructure necessary to tackle major issues that don’t align neatly with existing programs or processes. Kim and Lisa also have a special knack of making difficult work fun, which surely eases the pain!”
Professor Malcolm K. Sparrow
Professor of the Practice of Public Management
John F Kennedy School of Government, Harvard University